January 18, 2024
In recent weeks, the oral-care industry experienced a significant shift with the unexpected closure of SmileDirectClub.
This teledentistry giant, once valued at nearly $9 billion, faced insurmountable challenges, ultimately leading to its shutdown in December 2023, leaving over 2 million customers in a state of uncertainty.
At Atlanta Dental Spa, we empathize with those affected and stand ready to offer our support.
SmileDirectClub promised a revolution in oral care, offering clear dental aligners as a faster, more affordable alternative to traditional braces.
However, financial struggles, legal battles, and the inability to demonstrate sustainable growth resulted in the company filing for Chapter 11 bankruptcy in September 2023.
Less than three months later, SmileDirectClub closure and ceasing of operations, left existing customers without access to their telehealth aligner treatment.
Effective immediately, new customers seeking aligner treatment through their telehealth platform are no longer accommodated.
For existing customers, the abrupt discontinuation of customer care support has led to confusion, frustration, and in some cases, incomplete treatment.
In response to SmileDirectClub's closure, Atlanta Dental Spa (ADS) wants to provide a pledge of unwavering support to those left in the lurch. Here's how we at ADS intend to assist:
Our team is here to seamlessly continue your journey from where your previous treatment with SmileDirectClub left off, providing you with a trusted and comprehensive solution through our Invisalign services.
As a trusted Invisalign provider, Our team is dedicated to ensuring your journey to a straighter, more beautiful smile is smooth and stress-free.
Still, have questions about Invisalign? We're here to help. The following videos answer some of our most commonly asked questions about Invisalign (Clear Braces).
At Atlanta Dental Spa, we offer more comprehensive services than just Invisalign. We take pride in providing a complete range of dental services, ensuring that our patients receive the highest standard of care for their oral health.
SmileDirectClub primarily focused on teeth straightening through mailed aligners, lacking the crucial element of professional oversight.
We not only provide the convenience of at-home aligner treatment, similar to SmileDirectClub, but also incorporate regular checkups into the process. Our services extend far beyond teeth straightening – from general and restorative dentistry to cosmetic treatments, oral surgery, and advanced technologies, ensuring a complete and monitored dental experience for our valued patients.
Our General Dentistry covers dental cleanings, fillings, emergency care, and expertise in managing TMJ/TMD. We excel in Restorative Dentistry with dental implants, crowns, bridges, and dentures, while our Cosmetic Dentistry includes porcelain veneers, no-prep veneers, teeth whitening, Invisalign, and more.
Our Oral Surgery services encompass All-on-X implants, sedation options, and wisdom teeth removal. With an expert team, advanced technology, and a holistic approach, ADS is ready to be your partner in achieving optimal oral health and a radiant smile.
How is ADS’ experience different than that of SmileDirectClub? Before their closure, SmileDirectClub focused on limited aligner treatment. Atlanta Dental Spa distinguishes itself by providing a personalized approach to Complete Health dentistry. Our comprehensive services cater to various dental needs, ensuring that each patient receives the tailored care they deserve.
Atlanta Dental Spa is here to provide the support and care that our community deserves. We understand the uncertainties that may arise from the closure of SmileDirectClub, and we want to assure you that our doors are open, we’re here to answer your questions, and ready to help you achieve the smile you've always desired.
If you were a customer of SmileDirectClub and were left in the middle of your treatment, reach out to us for guidance, assistance, or to schedule an appointment as we navigate this journey together.
Together, we will overcome the challenges of the SmileDirectClub closure and continue to prioritize your oral health and well-being.